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Getting Started

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What can I do with PinkWallet?
How to deposit funds to PinkWallet?
Is PinkWallet safe? Who manages the funds?
How to complete KYC verification on PinkWallet?
How does PinkWallet help open global local personal bank accounts online?
Can I freely exchange between fiat and cryptocurrency in PinkWallet? What are the exchange rates?
Getting Started

Stock Trading

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Does PinkWallet offer tokenized stocks/derivatives/CFDs or real stocks?
Can I buy ETFs on PinkWallet?
Can I directly purchase stocks using USDT/USDC and other crypto assets?
Does PinkWallet have the relevant qualifications to provide stock trading services?
Can I receive dividends by holding stocks through PinkWallet?
What are the trading fees for stocks on PinkWallet?
Stock Trading

Futures Trading

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What's the difference between PinkWallet's futures trading and Binance?
How to switch between cross and isolated margin modes?
What is slippage tolerance? How to set it?
What is forced liquidation?
How are futures trading fees calculated?
What is the funding rate?
How to make the first futures trade?
Futures Trading

Bank Account

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What type of bank account does PinkWallet open for users?
How are fees charged for PinkWallet bank accounts?
Is the account stable and can it be used long-term?
How does PinkWallet help open global local personal bank accounts online?
Is PinkWallet a bank? Which banks' accounts are you opening for me?
Does PinkWallet have the compliance qualifications to assist users in opening accounts? Will accounts be frozen arbitrarily?
Bank Account

C2C Buy/Sell

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What is C2C trading?
What is the complete process of buying/selling crypto via C2C?
Does C2C trading require KYC verification?
Is C2C trading safe? How are funds and crypto protected?
Are there any fees for C2C trading? Who bears them?
How long does it take to receive funds after transfer? What if the other party doesn't confirm?
C2C Buy/Sell

Deposit & Withdrawal

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Which fiat currencies can I deposit?
What methods are supported for fiat deposits? Is bank card transfer supported?
Which regions' bank accounts can I withdraw fiat to?
Which cryptocurrencies can I deposit?
How to deposit on-chain? Where can I find the deposit address?
Which cryptocurrencies can I withdraw?
Deposit & Withdrawal

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MSB(CA): PINK WALLET TECHNOLOGY INC. is incorporated in Canada and regulated by the FINTRAC, registration number C100001073. Authorized to conduct money remittance and virtual asset business under the strict Canadian anti-money laundering/counter-terrorist financing compliance framework.
VASP: ALTIVOX SPHERE SPÓŁKA ZO.O. is a wholly owned subsidiary of PinkWallet, registered in Poland and regulated by the Polish Ministry of Finance (license number: RDWW-1797), and is authorized to provide professional cryptocurrency exchange and digital asset custody services throughout Europe.
FSP: TASMAN FINANCIAL SERVICES LIMITED is a wholly owned subsidiary of PinkWallet, registered in New Zealand and regulated by the FSPR (license number: FSP1008743), and is authorized to provide professional financial brokerage, asset custody, and clearing services under the regulatory framework of Oceania.
MSB (US): PinkWallet is regulated by the U.S. Department of the Treasury's FinCEN and holds an MSB license (Registration Number: 31000292554436), enabling it to provide users with cross-border fund settlement and international payment services under the U.S. regulatory framework.
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